structural equation model of the effect of communication skills and interpersonal communication and their roles in the organizational effectiveness of iran sport managers

the aim of this research was to study the effect of communication skills and interpersonal communication and their roles in the effectiveness of managers of sport organizations. the research was descriptive analytical and conducted through a survey. the population included 670 sport managers of iran sport organizations. the sample was selected by stratified random sampling method. questionnaires including barton j communication skills, graham interpersonal communication and hsu organizational effectiveness with reliabilities of 0.81, 0.86 and 0.90 respectively were used to collect data. inferential statistical methods and structural equation model (sem) were utilized to investigate the effect of observed variables on latent variables. the results showed a significant relationship between communication skills, interpersonal communication with superiors and inferiors and organizational effectiveness of sport managers (p≤0.05). hence, the results of implementing measuring models for the route analysis of communication skills confirmed interpersonal communication between the superiors and inferiors as well as organizational effectiveness of the conceptual models of this research.